Emergency Services

Please dial 911 in the event of any immediate threat to persons or property.

The non-emergency number for Tarrant County sheriff is XXX-XXX-XXXX.

The Crowley fire department protects RCR and may be reached at XXX-XXX-XXXX.

Customer Service

For most service questions, please contact FirstService Residential customer service which is available 24/7 and should be able to handle most things like toll tags, gate problems, signing up for Connect, etc.

You may enter a service request here on Connect, or call 877.378.2388.

If you need assistance with your account, including payment plans, billing address changes, etc., email the Account Services team at accountservices.tx@fsresidential.com

Community Manager

If customer service is not the right answer or is not working for you for any reason, you can also send a message to our association manager, Leslie Gamel at leslie.gamel@fsresidential.com. Bear in mind she actively manages several HOA's so it may take her longer than Customer Service to respond to your request.

Board of Directors

If you have concerns that are not getting resolved through the normal channels you can contact the Board at rcrhoa.board@gmail.com which is an email alias that forwards to all 5 Board members.